Increase Font Size Decrease Font Size


Admission & Referral Services

Primary counties served: Erie, Monroe and Niagara. Some programs and services are available in other counties. Please review the content on this site and contact us to discuss.

When it comes to supporting people with disabilities, developmental, medical and social needs, each person goes through Admissions to help determine eligibility for various programs. 

Admissions assists people in navigating our vast array of services and brings them closer to their goals and dreams, while offering support to families. Our team works with everyone to tailor the best personalized plan and help identify the right fit for People Inc. programs and community supports. From initial inquiries through enrollment, Admissions will be a guide every step of the way!

Want to stay up to date on Care Coordinator news? Sign up for the People Inc. Care Coordinator Connection e-newsletter.

Learn more about immediate openings by contacting our Admissions offices:

Western New York
280 Spindrift Drive
Williamsville, NY 14221
Phone 716.880.3700
Fax 716.817.2602

Greater Rochester region
1860 Buffalo Road
Rochester, NY 14620
Phone 585.441.9300
Fax 585.441.9398

Effective June 7, 2021 Care Coordinator Alert - Important Change in Life Plan Process at People Inc.: For all Care Coordinators and Care Managers, effective Monday, June 7, 2021, please send all Life Plans and Life Plan Addendums through the secure People Inc. Life Plan e-mail box, and not to individual Interdisciplinary team (IDT) members. Please send to: Upon People Inc. receiving the Life Plan through the dedicated e-mail box, the Life Plan will then be uploaded and secured into People Inc.’s internal electronic record. The People Inc. IDT member(s) for the person’s OPWDD programs will receive an internal notification that the Life Plan is available for review and acknowledgement/agreement. The IDT member(s) will return the acknowledgement/agreement, and communicate directly with you on any issues with the received Life Plan. The People Inc. Life Plan e-mail box is used to obtain and secure Life Plans, and to make available to People Inc. programs. All previous Service Provider tasks, communications, and the CCO Agreements are unchanged. Please continue to work as a team to support people receiving services, following a person-centered approach. Please also continue to communicate with each other as necessary for sharing day-to-day happenings and significant events.       

Western New York 1219 North Forest Road | P.O. Box 9033 | Williamsville, New York 14231 | Phone: 716.817.7400 | Toll Free NY 1.888.7PEOPLE | Fax: 716.634.3889

Rochester 1860 Buffalo Road | Rochester, NY 14624 | Phone 585.441.9300 | Fax 585.441.9398

Facebook Instagram Twitter LinkedIn youtube