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December 2, 2020 Letter to Families

A new letter to families is available (English and Spanish).

We will continue to post updates to this information online, and as always, families are welcome to call group homes or programs for specific questions or participate on our family conference calls also posted on our website.

As always, People Inc. encourages you to stay in contact.

A special Coronavirus Phone Line is available for families to call, 716.817.7445, and is responded to directly. 

An afterhours Coronavirus hotline is available for the people, and families of people, enrolled in our Day Habilitation Programs and Vocational Services to express questions and concerns. The number is 716.529.6505. 

A special email address is available as well, so that concerns can be addressed at


Western New York 1219 North Forest Road | P.O. Box 9033 | Williamsville, New York 14231 | Phone: 716.817.7400 | Toll Free NY 1.888.7PEOPLE | Fax: 716.634.3889

Rochester 1860 Buffalo Road | Rochester, NY 14624 | Phone 585.441.9300 | Fax 585.441.9398

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