Agency’s first for profit venture will leverage experience to meet community needs

December 15, 2015: People Inc., Western New York’s largest human services agency serving individuals with developmental disabilities and special needs, today announced the launch of a new durable medical equipment supplier, People First Mobility (PFM).

PFM will provide complex rehabilitation mobility and seating technology and home medical equipment so people with disabilities can reach their functional potential in their homes and in the community. Product examples include power wheelchairs, scooters, custom seating, hospital beds and lift chairs.

PFM will operate as an affiliate of People Inc. and will serve individuals, families, caregivers and the education and medical community in their homes and offices.

“This new mission-related business is backed by our 45 years of experience supporting people with special needs,” said People Inc. President and CEO Rhonda Frederick. “Because of our experience, we saw an opportunity to help match people with the equipment and technology required for them to lead more healthy, independent and productive lives. We are excited to be able to serve the community in this way.”

PFM offers in-home evaluations, free delivery, equipment setup and training, equipment repair, certified assistive technology professionals (ATPs), certified repair technicians and free loaner equipment.

Seasoned professional, Brian Clayback, a West Seneca native who has spent more than 25 years in the durable medical equipment field, will serve as PFM’s general manager. Clayback earned a bachelor’s degree from Canisius College and serves on the board of the New York Medical Equipment Providers. (NYMEP). Expected to become the go-to business for a variety of medical equipment needs, PFM’s lead product is complex wheelchairs delivered quickly and reliably.

“We see a need from consumers for experts who can guide them each step of the way and get what they need quickly,” said Clayback. “We also offer hands on trials so that people can test out wheelchair products before they make a decision. And, while we serve people of every age, we have a proficiency in assisting parents of young children who are looking for support and guidance.”

PFM, located at 2128 Elmwood Avenue, Buffalo, initially employs two full-time associates. Office hours are Monday through Friday, 8:30 am to 5 pm. For more information, call 716.566.5000. People Inc. is a not-for-profit health and human services agency providing programs and services to more than 12,000 people with special needs, their families and seniors throughout Western New York. Since 1970, People Inc. has assisted individuals to achieve greater degrees of independence and productivity.