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Phone Screenings in Progress to become Ombudsman Volunteer to Advocate for Seniors in Long-Term Care Facilities

Feb 20, 2018


Volunteers Needed for Erie, Niagara, Chautauqua and Cattaraugus Counties

Motivated people who are skilled and compassionate are needed to advocate for seniors in long-term care facilities. Through the People Inc., the New York State Long-Term Care Ombudsman Program and the Center for Elder Law & Justice, volunteers called ombudsmen, promote the rights of residents who live in nursing homes and other long-term care facilities in Erie, Niagara, Chautauqua and Cattaraugus Counties. Phone screenings are now available to review eligibility to join the program’s upcoming spring training session.

Ombudsmen bring problem-solving skills as they visit long-term care facilities to help residents resolve and/or refer complaints. Volunteer opportunities are available for those who work in professional fields, such as paralegals, human service staff, social workers and business professionals. Many ombudsmen are also recent retirees, ranging from those who have worked within education systems, administration or engineering fields. Schedules are flexible with a minimum of two hours per week. 

If enrolled into the program, there are two training locations available in the northtowns and southtowns. People Inc. provides comprehensive training and ongoing support for ombudsmen. To be screened and to learn more about becoming an ombudsman volunteer, call 716.817.9222. 

People Inc. provides programs and services to more than 12,500 people with special needs, their families and seniors throughout Western New York and Rochester. Since 1970, People Inc. has assisted individuals to achieve greater degrees of independence and productivity. To learn more, visit people-inc.org. Like us on Facebook at People Inc. and follow us on Twitter @PeopleIncNews.