Grant Allows for Life-Saving Equipment, Training At Programs for People with Disabilities

State Funds Secured Through Assemblymember McMahon People Inc. will equip each of its 155 group homes, 25 day programs and 20 respite locations with new, state-of-the-art devices designed to assist in the event of a choking incident. The initiative is possible thanks to a $25,000 grant sponsored by N.Y. State Assemblymember Karen McMahon. All program staff will undergo training to use the portable device, called LifeVac®. It is common for people with developmental or intellectual disabilities to have anatomical and physiological characteristics that put them at high risk for choking and/or aspiration. Some have poor or underdeveloped oral motor skills that cause issues with chewing and swallowing, while others have decreased airway reflexes. “In our efforts to focus on the absolute best care for people we serve, we did an assessment of health needs across our program sites,” said Anne McCaffrey, President and CEO. “Choking is a well-known risk among our population, and while our team is highly trained to help prevent incidents, we are committed to continuously enhancing our services by offering cutting-edge solutions that help people overcome obstacles. The LifeVac is a fast, effective anti-choking tool, and with Assembly Member McMahon’s help, we have added that extra safety assurance.” The LifeVac is a portable, non-invasive suction device created to assist in choking emergencies. It is meant to be used when all other standard protocols are exhausted. The plunger-like device has a mask that is placed on the face of a person experiencing an airway obstruction and can quickly alleviate the blockage. According to the manufacturer, LifeVac has helped save thousands of lives. Assemblymember McMahon said: “The work being done by the caregivers at People Inc. facilities is extraordinary and vital to providing a safe quality of life to those they serve. I was honored to secure $25,000 for the purchase of LifeVac home kits which may provide life-saving care in the event of a choking emergency. These devices can make all the difference when seconds count during such an emergency. While we hope these devices don't have to be used, we are reassured that the skilled professionals at People Inc. will have them available if needed." The grant will be administered through the New York State Department of Health. For more information on the LifeVac, see LifeVac.net .

Militello Promoted to Chief Program Officer

Maralyn Militello, MPA, BSN, RN, CPHQ, NEA-BC, who has been serving as senior vice president for clinical services and quality improvement, has been promoted to Chief Program Officer (CPO).

Mt. Olive, People Inc. Mark Groundbreaking for Affordable Housing in East Buffalo

Mt. Olive Development Corporation, People Inc., and several government and community leaders celebrated the start of construction of a $27 million affordable apartments initiative on property adjacent to the Mt. Olive Baptist Church, located at 701. E. Delavan Avenue on Monday, September 18. Mt. Olive Senior Manor will provide 65 apartments for people aged 55 and older who meet income requirements. Mt. Olive and People Inc. are development partners and co-owners of the project, which addresses a substantial need for affordable housing in the City of Buffalo. The building will include 1- and 2-bedroom apartments for households earning at or below 60% of the Area Median Income. Approximately 20 units will be designated for frail older adults with housing instability, as well as some set aside for people who need support due to mobility, vision, or hearing challenges. People Inc. will offer support services to those who qualify. Funding for the project comes from several sources, including federal and state Low-Income Housing Tax Credits, New York State Homes and Community Renewal, New York State Homeless Housing and Assistance Program, and the City of Buffalo Urban Renewal Agency. Rents will range from $540 - $640/month for a 1-bedroom apartment and from $630 - $755/month for a 2-bedroom. The project was first envisioned by the late Rev. Dr. William Gillison Jr., the beloved pastor of Mt. Olive Baptist Church, who recognized a need for safe, affordable senior housing in the area and then worked tirelessly to make his dream become a reality.   People Inc. was selected by Mt. Olive Development Corporation following an extensive RFP process to serve as its development partner. “It has been 28 years since the vision of Mt. Olive Manor was given to Pastor William Gillison. It is truly a blessing to see it come to pass with the construction of Mt. Olive Senior Manor,” said Pastor Dwayne R. Gillison Sr., the son of Pastor William Gillison and current pastor of Mt. Olive Baptist Church. "Mount Olive Senior Manor development continues my administration’s dedication to equitable development and affordable housing in our city. The city is proud to contribute more than $2 million to this project,” said Buffalo Mayor Byron W. Brown. “I thank New York State Governor Kathy Hochul for her support and partnership in my mission to achieve 40 percent affordable housing in our city. I also thank Mt. Olive Development Corporation and People Inc. This is the second time the city has partnered with Mt. Olive on affordable housing and the fifth time we’ve partnered with People Inc. I’m proud of the work both organizations do, and I’m proud to continue our successful partnership.” For nearly 30 years, People Inc. has been recognized for its leadership in the development of affordable housing and the delivery of services to residents, including those with intellectual and developmental disabilities, the frail and elderly, and those at risk of homelessness. Today, People Inc. has more than 30 affordable housing properties, which includes 1,300 units across Western New York. “People Inc. is proud to join Mt. Olive Development Corp., federal, state and local government in launching this project,” said People Inc. President and CEO, Anne McCaffrey. “We will provide new, affordable housing opportunities and offer critical services to vulnerable populations, which is central to our mission of helping people live fulfilling and productive lives while maintaining their independence.” The building will include an on-site management office, off-street parking, a large community room, laundry facilities, indoor storage space and a courtyard with covered patio.  

Newest People Inc. Site in Buffalo Creates Synergies

People Inc. is always looking for the best and most efficient ways to utilize the many properties we operate. Over the last year, the transformation of what was once a medical practice and offices on Elmwood Avenue serves as a shining example of innovation and teamwork, with the creation of unique space for both employees and people receiving services from People Inc. After the relocation of the agency’s rehabilitative health, social work and counseling services to 800 Hertel Avenue, a remodel of the Elmwood Avenue building made room for offices for People Inc.’s Learning & Development, Human Resources, and Advocacy departments, which are now all housed alongside a day program for people with intellectual and developmental disabilities. Called the “Center of Excellence in Employment and Training,” the building at 2128 Elmwood Ave., Buffalo, provides unique synergies. Communication, collaboration, development of the HR Team, cross-training, and efficiencies of many processes are just a few of the highlights that People Inc. Senior Vice President of Human Resources Kathryn Alterio has noticed in the new location. “Bringing the entire HR team from talent acquisition , retention, benefits and more into one place has been tremendously helpful,” she said. “Plus, it is easier to now work much closer with staff from Learning and Development and Advocacy – streamlining the ability to respond to the needs of our employees.” She also noted the importance of hiring the best employees and the important role that members of the Advocacy Team play in providing vital feedback during the interview process. Advocacy staff, including some who also receive services from People Inc., work with the Human Resources team, Learning & Development, as well as with people attending the day program, housed in the building. Members of People Inc.’s Advocacy Department are also involved with every new employee orientation and help facilitate several training segments, said Vice President, Learning & Development David Squires. “This has a great impact on new employees,” he said. “Additionally, having HR in the building has been invaluable for us in that they are there to provide us with guidance when situations arise with new employees.” Working with the day program, the Advocacy Team has initiated programs including sexuality training, an “Art of Advocacy” program, and more. A bonus, according to Associate Vice President for Advocacy Rick Banner, is the example set for new and existing employees by our staff with disabilities who work in the building. Funded in part by the Empire State Development division of New York State, the creation of the Center of Excellence in Employment and Training is a critical investment in our workforce, said People Inc. President and CEO Anne McCaffrey. “The Center for Excellence in Employment and Training allows us to present an inclusive and accessible high-tech space to meet the needs of prospective job applicants, new hires and our staff in every step of their recruitment, training and career development.”

Ombudsman Team Receives "Program of Excellence Award"

The Network in Aging of Western New York recognized program staff for their regional work by naming them the "Program of Excellence". For more than 13,000 older adults and people living with disabilities in Western New York’s long-term care facilities, the Region 15 NYS Ombudsman Program , administered through People Inc., serves as a crucial lifeline. Its mission is to ensure residents’ rights are upheld, offering much-needed advocacy, education and means of empowerment. “We are the voice of the voiceless,” says Susan Fenster, the program director for Region 15. “Many residents in nursing homes, assisted living facilities, and adult care homes are among the most vulnerable in our community. They often don’t have family or friends who can advocate on their behalf. That’s where we come in—we make sure their rights are protected.” The program covers 118 long-term care facilities across Erie, Niagara, Chautauqua, and Cattaraugus counties, providing support to residents who may otherwise go unheard. Since 2016, People Inc. has hosted the program for Region 15, managing it through a state grant. Volunteers are at the core of this work. Supported by a small staff, these trained individuals dedicate themselves to helping residents by listening to their concerns, investigating issues, and working to resolve complaints. In 2024 alone, Region 15’s volunteers donated more than 4,200 hours to advocating for a better quality of life for residents. Ultimately, the Ombudsman Program is about empowering older adults and people with disabilities to understand and exercise their rights, ensuring they receive quality care in an environment that respects their dignity.

People Inc. Celebrates Opening of Folwell Senior Apartments

New York State Governor Kathy Hochul and several other elected officials and community partners joined People Inc. President and CEO Anne McCaffrey today in celebrating the opening of People Inc. Folwell Senior Apartments, a $15.3 million conversion of the former Women and Children’s Hospital building into affordable house for seniors.  The People Inc. development, at 140 Hodge Ave., Buffalo, includes 44 affordable and supportive apartments for qualifying residents aged 62 and over and is part of the Elmwood Crossing project in the historic Elmwood Village neighborhood. The complex includes seven units for seniors in need of supportive services to live independently. “Folwell Apartments will provide safe, stable homes for seniors while breathing new life into Buffalo’s Elmwood Village neighborhood," Governor Hochul said. Hochul's comprehensive Housing Plan for New York includes creating approximately 100,000 new or repurposed affordable homes across the state. “Today we celebrate another step in the right direction in expanding access to affordable housing for seniors in the City of Buffalo,” McCaffrey said. “It has been well-documented that our region is in need of additional affordable housing options, especially for some of our most vulnerable citizens.”  Folwell is People Inc.’s seventh affordable housing initiative using Low Income Housing Tax Credits, including 413 new housing units in Western New York. “The housing we have created is life-changing for many of our residents who have been moving in over recent weeks,” said McCaffrey.   New Folwell resident Michael Cureton agreed his life has changed, telling the audience, “I love my apartment,” he said. “From Day 1, people here have been just fantastic. Buffalo Mayor Byron Brown thanked Governor Hochul and other partners in the project and mentioned the city’s longstanding relationship with People Inc. “I’m honored to continue our collaboration and to see yet another affordable housing initiative flourish,” Mayor Brown said.  Approximately 30 of the 44 apartments are currently occupied.  For more information about Folwell Senior Apartments, click here . 

People Inc. Employee Rick Banner Honored for DEI Advocacy

Buffalo Business First named Richard (Rick) Banner, People Inc. Associate Vice President of Advocacy one of the IDEA Award recipients. He was recognized for being a tireless champion helping people to find and utilize their voices for more than 20 years. He is responsible for developing and directing all advocacy initiatives in the agency, which includes promoting the idea that people have rights and can determine for themselves how to live as independently as possible. Rick leads a team of people tasked with supporting self-advocacy and educating others about advocacy. His work is unique and highly respected throughout Western New York, and includes networking, collaborating with and training staff at other agencies to strengthen the quality of advocacy programs and person-centered planning regionally, statewide, and nationally. He assures advocate perspectives and person-centered-thinking is integral throughout the agency.  Rick is actively involved in supporting the establishment and on-going work of several Advocacy groups and has put People Inc’s Advocacy Team on the map both locally and statewide. He not only supports, trains and guides others in facilitating communication and independence, but through his relationships and leadership he advises the entire agency on respectful and accepted language and practices, enhancing the execution of our mission. Rick does this through building relationships and then escalating questions and concerns to leadership, making true change that affects both employees and people served by People Inc. His groundbreaking work is the very definition of inclusivity. Rick shared his advice on making the workplace more inclusive, "Recognize that every employee has value in an organization and be mindful of a workplace that stives toward universal design." Buffalo Business First celebrates the people and companies around Western New York who make inclusivity, diversity and equity pillars of their business.

People Inc. Expands Services to Include Programs for the Deaf and Hard of Hearing

Deaf Services and Advocacy Efforts Across the Region to be Strengthened Deaf Access Services has merged with People Inc., expanding People Inc.’s comprehensive suite of human services programs. Sharing a common mission to serve the community where needed, the merger was part of a long-term plan when Deaf Access Services affiliated with People Inc. in 2018. The merger adds another element to People Inc.’s portfolio of programs that includes senior services, affordable housing, health care, as well as services for people with developmental and intellectual disabilities. It also strengthens and sustains Deaf services and advocacy efforts throughout the Buffalo and Rochester areas. Since the affiliation, there has been a substantial increase in services provided. “The Deaf services People Inc. now provides were built from the ground up by the Deaf and hard of hearing community through Deaf Access Services. People Inc. took that foundation very much to heart with this affiliation, and now with the merger,” said Anne McCaffrey, People Inc. president and CEO. “It has been rewarding to expand these unique access efforts and we expect that growth to continue.” “The merger ensured no interruption in quality essential programming,” McCaffrey said. “Increased communication access, awareness and opportunities are the focus of the programs and central to People Inc.’s mission of helping people live a fulfilling life.” Additions to People Inc. services through the merger include: American Sign Language (ASL) Interpreting, Captioning Access Real-Time Translation (CART), assistance with long-term employment, ASL classes, support groups, deaf refugee services, connections to resources, and more. “We are working to build a bridge that allows equity in communication and all levels of access for Deaf and hard of hearing people,” said David Wantuck, director of deaf community services. “With the merger, we have the momentum necessary to meet, and even exceed, our goals.”   ABOUT PEOPLE INC.: People Inc. provides an array of support for people with intellectual and developmental disabilities and their families, as well as health care services, senior services, services for the Deaf and hard of hearing, and affordable housing. Built on a strong foundation of innovation, collaboration, community and inclusion, People Inc. helps people throughout Western New York and Rochester achieve greater degrees of independence and productivity.

People Inc. Launches New Afternoon Program for Students with Developmental Disabilities

After-School Respite Now Available in Orchard Park People Inc. is now accepting students to attend a new after-school respite program in Orchard Park. Opening September 3, 2024, “OP Afternoon Respite” is for students with developmental and/or intellectual disabilities who are in middle school or high school. The program runs from 2:00 p.m. – 6:00 p.m. Monday through Friday at Orchard Park High School, 4040 Baker Road, Orchard Park. It offers group and individualized social activities, including arts, sports, outings in the community, homework assistance, and more. There is no fee for students who qualify for New York State OPWDD Home and Community-Based Services waiver, and People Inc. can assist with eligibility applications. “Respite services are essential in our efforts to support families of children with developmental disabilities, providing expert supervision for students and a break for families and caregivers,” said Anne McCaffrey, president and CEO of People Inc. “We’re proud to answer a need in the community and support these important services in Orchard Park.” Including Orchard Park, People Inc. currently operates 11 afternoon respite programs  for school-age children in Western New York and two in Rochester. The nonprofit agency also offers site-based afternoon respite programs for people 18 and up, as well as in-home respite and respite programs for those who receive self-directed services. People Inc. is the only Western New York provider of overnight respite for people with intellectual and developmental disabilities.   For more information, contact People Inc.’s Admissions Department toll free at 833.404.0032 or admissions@people-inc.org .